Prototek Manufacturing Privacy And Security Policy
1. Introduction
(a) Web Site Owner. Prototek Manufacturing , a corporation duly organized under the laws of the State of New Hampshire, is the owner of this web site (''Web Site''). Prototek Manufacturing can be contacted by mail at 244 Burnham Intervale Road, Contoocook, NH 03229, by phone at 603-746-2001, or by e-mail at fastquote@advancedrapid prototyping of precision machiningmachining.com. This online privacy notice discloses Prototek Manufacturing information practices for this Web Site, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.
(b) Anonymous Web Site Visits. In general, you can visit on the Web Site without disclosing any personal information. Prototek Manufacturing does not keep track of the domains from which people visit us.
2. Personal Information That May Be Collected
(a) Identifying Information. In order to make a purchase, Prototek Manufacturing will request a user to provide certain personal identifying information, which may include: legal name, postal address, e-mail address, screen name, password, day time telephone number, facsimile number, method of payment, and, if applicable, credit card number. Prototek Manufacturing may request additional information necessary to establish and maintain customer's account.
(b) Service Quality Monitoring. Some Web site transactions may require a customer to telephone Prototek Manufacturing , or Prototek Manufacturing to call the customer. Prototek Manufacturing will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is Prototek Manufacturing 's practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.
(c) Information from Children. Prototek Manufacturing does not sell products or services for purchase by children, and will not collect or post information from a child under the age of 16 without the involvement of a parent or guardian.
(f) Links to Other Web Sites
An Prototek Manufacturing Web site may contain links to other web sites. Prototek Manufacturing is not responsible for the privacy practices or the content of those other Web sites.
3. Uses Made of the Information
(a) Limited Uses Identified. Without customer's prior consent, Prototek Manufacturing will not use your personal identifiable information for any purpose other than that for which it is submitted. Prototek Manufacturing uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. Prototek Manufacturing also processes billing and business requests related to Web Site participation.
(b) Stored Information Uses. Prototek Manufacturing retains the information provided by customer. This information is used to compile a customer's purchase history in order to enable Prototek Manufacturing to recommend products, services, or special offers that would be of interest to a customer, to deliver customer purchases; and/or to contact customer again about other services and products.
4. Disclosure of the Information
(a) Within Corporate Organization. Prototek Manufacturing is a New Hampshire State corporation..
(b) Mergers and Acquisitions. Circumstances may arise where for business reasons, Prototek Manufacturing decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is Prototek Manufacturing 's practice to seek appropriate protection for information in these types of transactions.
(c) Agents. Prototek Manufacturing employs or engages other companies and individuals to perform business functions on behalf of Prototek Manufacturing . These persons are provided with personal identifying information required to perform their functions, but are prohibited from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to: fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.
(d) Marketing Analysis by Third Parties. Prototek Manufacturing reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.
(e) Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.
5. Use of Computer Tracking Technologies
(a) No Tracking of Personal Information. Prototek Manufacturing 's Web Site(s) are not set up to track, collect or distribute personal information not entered by visitors. Through web site access logs, Prototek Manufacturing does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.
(b) Use of Cookies. Prototek Manufacturing , or its third party vendors, collect non-identifiable and personal information through the use of various technologies, including ''cookies''. A cookie is an alphanumeric identifier that a Web site can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by Prototek Manufacturing or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Web sites may not then work properly.
(d) Collection of Non-Identifiable Information. Prototek Manufacturing may collect non-identifiable information from user visits to the Prototek Manufacturing Web site(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on Prototek Manufacturing Web site(s); Web site and system administration; user analysis; and business decision making. Such information is sometimes known as ''clickstream data.'' Prototek Manufacturing or its contractors may use this data to analyze trends and statistics
(e) Collection of Personal Information. Prototek Manufacturing collects personal identifying information from customer during a transaction. Prototek Manufacturing may extract some personally identifying information about that transaction in an non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Prototek Manufacturing understand trends and patterns. This information is not reviewed at an individual level.
6. Information Security
(a) Commitment to Online Security. Prototek Manufacturing employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints.
(b) No Liability for Acts of Third Parties. Prototek Manufacturing will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Prototek Manufacturing shall not be liable for unauthorized disclosure of personal information due to no fault of Prototek Manufacturing including, but not limited to, errors in transmission and unauthorized acts of third parties.
7. Privacy Policy Changes and Opt-Out Rights (a) Changes to Privacy Policy. This privacy notice was last updated on July 31, 2007. Prototek Manufacturing reserves the right to update its privacy policy statement at any time.
8. Accountability
(a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Prototek Manufacturing compliance with this privacy policy, you may contact Prototek Manufacturing by e-mail fastquote@advancedrapid prototyping of precision machiningmachining.com..
(b) Terms of Use. If customer chooses to enter into a purchase order, customer's action is hereby deemed acceptance of Prototek Manufacturing practices described in this policy statement. Any dispute over privacy between customer and Prototek Manufacturing is subject to the provisions of this notice and to Prototek Manufacturing's Terms and Conditions of Use Agreement which is hereby incorporated herein and which can be read at www.advancedrapid prototyping of precision machiningmachining.com .
